cal.com privacy policy — score 55/100 (medium risk)

Laatst geanalyseerd

De rapportinhoud (samenvatting, bevindingen, citaten) is in het Engels gegenereerd en niet gelokaliseerd.

Voer een nieuwe analyse uit op een ander beleid

Cal.com, Inc. · cal.com

Rapportdetails

medium risico

Cal.com provides standard GDPR rights and a subprocessor list, but fails to specify the legal basis for EU-to-US data transfers and remains silent on AI training data usage.

The privacy policy demonstrates some compliance awareness by listing GDPR rights, appointing a DPO, and naming an EU Representative. However, it suffers from significant gaps typical of US-centric policies, such as relying on vague 'adequate controls' for international data transfers without naming the legal mechanism. Furthermore, the policy is completely silent on AI model training despite the company actively marketing an AI product (Cal.ai), and it uses overly broad language regarding the personal data it collects.

Laatst geanalyseerd
BronURL
Lengte27,243 tekens

Beoordeling per categorie

Uitsplitsing van het beleid over belangrijke compliancegebieden. Goed = sterk, redelijk = gemengd, slecht = zorgwekkend.

Data Minimizationfair

Collects standard scheduling data but uses advertising cookies and shares emails for ad matching, which goes beyond strict necessity.

Transparencyfair

Lists subprocessors and rights clearly, but the categories of personal data collected are vaguely defined.

Third-party Sharingfair

Subprocessors are well-documented, but sharing data with ad platforms like Google and Meta for audience matching raises consent questions.

International Transferspoor

Explicitly transfers EU data to the US but fails to name the legal transfer mechanism required by GDPR Chapter V.

AI/Model Trainingpoor

The policy is completely silent on whether user data is used for AI training, despite the company marketing an AI product.

User Rightsgood

Clearly lists all standard GDPR rights, provides a DPO contact, and has appointed an EU Representative under Article 27.

Belangrijkste bevindingen

Opvallende clausules, problemen of positieve praktijken (kritiek eerst)

Kritiek

Missing Legal Basis for International Transfers

The policy admits transferring data to the US but does not cite Standard Contractual Clauses, Binding Corporate Rules, or the EU-US Data Privacy Framework, relying instead on vague language about 'adequate controls'.

Kritiek

Silence on AI Training Practices

Despite prominently advertising 'Cal.ai' and AI-powered calls, the privacy policy contains absolutely no disclosure regarding whether user data, meeting content, or transcripts are used to train AI models.

Waarschuwing

Vague Definition of Personal Data Categories

The policy states personal data 'may include, but is not limited to: Cookies and Usage Data', failing to explicitly list the specific categories of personal data collected (e.g., name, email address) in the definitions section, violating GDPR Article 13(2)(a) specificity requirements.

Waarschuwing

Ambiguous Advertising Tracking and Consent

The policy admits to using advertising cookies and sharing emails with ad platforms (Google, Meta, LinkedIn) for audience matching, framing it as a U.S.-only feature with an email opt-out, but fails to clarify how explicit GDPR-standard consent is obtained for any EU users who might fall into these tracking nets.

Samenvatting voor de gebruiker

Your data will likely be shipped to the US under unspecified legal protections, and while basic GDPR rights are offered, the policy leaves dangerous gray areas around advertising tracking and AI usage.

Nalevingshouding

Mixed compliance posture; structural GDPR elements exist but substantive safeguards for international transfers and AI processing are missing.

EU-overdrachten

Inadequate. The policy explicitly transfers data to the US but fails to name a valid GDPR transfer mechanism like Standard Contractual Clauses or the EU-US Data Privacy Framework.

Gedetecteerde signalen

Specifieke gegevens en praktijken geïdentificeerd in de tekst

Verzamelde gegevens
Email addressIP addressBrowser type and versionPages visited and time spentMobile device unique IDMobile operating systemPhone numberSMS contents
Verwerkingsdoeleinden
Service provision and maintenanceCustomer supportUsage monitoring and analysisMarketing and promotional communicationsAdvertising and audience matchingSecurity and fraud prevention
Delen met derden
Google AdsMeta (Facebook and Instagram)LinkedInPosthogGitHubTwilioDaily.coIntercomStripe
Internationale overdrachten
Data transferred to the United StatesNo specific GDPR transfer mechanism named
AI / Modeltraining
No mention of AI trainingNo opt-out for AI training

Bewijsfragmenten

Directe citaten uit het beleid ter ondersteuning van deze bevindingen

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Personally identifiable information may include, but is not limited to: Cookies and Usage Data

For users located in the United States, we may share limited information—such as your email address—with advertising platforms including Google Ads, Meta (Facebook and Instagram), and LinkedIn.

Ontbreekt of onduidelijk

  • Legal mechanism for EU-US data transfers
  • Specific categories of personal data collected
  • AI model training disclosures
  • Data retention timeframes
  • Lawful basis for processing under GDPR Article 6

Vragen om te stellen

  • What is the specific legal mechanism (e.g., Standard Contractual Clauses, EU-US Data Privacy Framework) used to authorize the transfer of EU personal data to the United States?
  • Is any user data, including booking content, video transcripts, or call recordings, used to train or improve the Cal.ai models or any other machine learning algorithms?
  • How is explicit consent obtained from EU users before placing advertising cookies or sharing their data with ad networks for audience matching?
  • What are the specific retention periods for the different categories of personal data you collect?
Deze analyse is door AI gegenereerd en is geen juridisch advies. Raadpleeg altijd een gekwalificeerde jurist voor compliancebeslissingen.

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Iedereen met deze link kan het resultaat hierboven bekijken.

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